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Testing Criteria

--Updated April 30, 2020--

Any outpatient may be tested who has

  • Fever (100.4 F or 38.0 C) in the past 24 hours OR Cough OR dyspnea (e.g. shortness of breath, particularly with chest pain)

OR

  • At least two of the following:
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell

AND

  • Whose symptoms are sufficiently severe to require medical attention AND meet one or more of the following criteria:
    • Any patients with worsening symptoms (e.g., a repeat visit to the ED or office or no improvement in fever, cough, or dyspnea in the past 48⁰)
    • 60 years of age or older
    • Age less than 12 months (NOTE: this population may have hypothermia, so a fever is not required)
    • Any child (age < 12 y.o.) with household contact at high risk of severe COVID-19 illness (age over 60, hypertension, diabetes, cardiovascular disease, lung disease, immunocompromising conditions or pregnancy)
    • Patients with underlying medical conditions, including but not limited to hypertension, diabetes, cardiovascular disease, lung disease, and immunocompromising conditions, including cancer 
    • Pregnancy
    • Patients who had contact with a patient with a COVID test pending or with confirmed COVID 19 infection
    • Health care and Public Safety workers (including scribes and EMTs, Long-term care facility or Assisted Living Facility employees, first responders including police and fire personnel, and any worker in a vital infra-structure role, such as an employee of an electrical, gas or other utility, water or sewer treatment facility).

Testing locations and scheduling

Below are COVID-19 testing options available with and without appointments.

Drive up collection

Drive up collection will be done, by appointment only, if a patient has an existing COVID-19 lab order from a provider. If a patient has an order, they should call the number below to schedule an appointment:

Drive-through Specimen Collection
Bend East Family Care

2600 NE Neff Road
Bend, OR 
541-699-5107
Monday, Wednesday and Friday
9 a.m. to 3 p.m.

We are able to evaluate all patients and provide COVID-19 testing, if warranted, at the following St. Charles Immediate Care Clinic locations with no appointment needed:

Bend South Immediate Care
61250 SE Coombs Place
Bend, OR
Daily: 9 a.m. to 6 p.m.

La Pine Immediate Care
51781 Huntington Road
La Pine, OR
Daily: 9 a.m. to 6 p.m.

Prineville Immediate Care
384 SE Combs Flat Road
Prineville, OR
Daily: 11 a.m. to 8 p.m.

For established St. Charles patients, we offer patient evaluation and testing, if warranted, by appointment at our Family Care Clinics:

Bend East Family Care
2600 NE Neff Road>
Bend, OR
541-706-4800
Monday - Friday
8 a.m. to 5 p.m.

Prineville Family Care
384 SE Combs Flat Road
Prineville, OR
541-447-6263
Monday - Friday
8 a.m. to 5 p.m.

Madras Family Care
480 NE A Street
Madras, OR
541-475-4800
Monday - Friday: 8 a.m. to 5 p.m.

Bend South Family Care
61250 SE Coombs Place
Bend, OR
541-706-5935
Monday - Friday
8 a.m. to 5 p.m.

Redmond Family Care
211 NW Larch Avenue
Redmond, OR
541-548-2164
Monday - Friday
8 a.m. to 5 p.m.
Saturday: 9 a.m. to 2 p.m.

La Pine Family Care
51781 Huntington Road
La Pine, OR
541-907-7040
Monday - Friday
8 a.m. to 5 p.m.

Sisters Family Care
630 N Arrowleaf Trail
Sisters, OR
541-549-1318
Monday - Friday
8 a.m. - 5 p.m.

Non-St. Charles Providers

If you have patients that meet COVID-19 testing criteria, you may place an order and send patients to our drive up collection location. At this time, the test methodology is a nasal swab with specimens sent to the University of Washington for testing. Results are typically available in two to four days.

If you have access, please place order in St. Charles Health System Epic. Otherwise, send a paper order with the patient or fax the order to: 541-706-6365

Many other community partners are also providing COVID-19 testing. Please check the COEIN Facebook page for details.