The applications can be accessed using Internet Explorer 11, Firefox 45 or later, or Chrome 50 or later on the Windows operating system. Users of the Macintosh operating system can use Firefox 45 or later, Chrome 50 or later, or Safari 9 or later to access the applications.

EpicCare Link and PlanLink can also be accessed by iPads running iOS 9 or later using the Safari browser and Android tablets using the Chrome browser. The native Android browser and other third-party browsers are not supported. The Chrome browser on iOS is also not supported. To function properly with your web application, a browser must be able to accept cookies, and it must be enabled to run JavaScript. These are enabled by default when you install the supported browsers, so they're supported unless you have explicitly disabled them.

In Mac OS X, you must enable full keyboard access to tab between fields in web applications. To do this, access System Preferences > Keyboard & Mouse > Keyboard Navigation > Full keyboard access, and select the All Controls option.