I’m excited to share with you St. Charles' 2023 annual report, which we’ve just published.

Historically, this document has acted as a snapshot of our activities within a given 12-month period. This year, however, we are bookending our 2023 report with a look back at some key metrics that illustrate the profound impact of the COVID-19 pandemic on our health system, and a look ahead to where we go from here.

As for 2023, it’s the year we regained our footing and started to more confidently move forward, with the wind of a rebuilt workforce and a remarkable financial turnaround at our backs.

We will never forget the profound emotional and physical toll the pandemic took on our workforce, our patients and our world. So, to be clear: We are not leaving the pandemic behind. In fact, we are taking some of the qualities that helped carry us through the past few years – tenacity, resourcefulness, teamwork, compassion and an unwavering commitment to caring for all – and working to ensure they are embedded within the very fabric of our organization.

We are working hard to stay agile and adaptable in the face of many challenges, including some we cannot control. And we are pleased to be on solid ground as we consider the next steps we need to take to remain viable – not just for our patients, but for all of Central Oregon. As a local, nonprofit organization, we know St. Charles is a vital and valued pillar in this community.

As you take in the information in this annual report, please do so knowing that St. Charles has cared for Central Oregon for more than a century, and we intend to be here for the next 100 years, too. I am incredibly proud of the progress our health system made in 2023, and the momentum we’ve gained as we head into a very bright future.


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