Now offering virtual visits

Virtual visits are medical consultations with a provider that can happen over phone, video or our MyChart patient portal. During the COVID-19 pandemic, virtual visits allow you to stay on top of health issues from the comfort of your own home. Whether it's a chronic condition or a new issue that's come up, it's important to talk to a medical provider and virtual visits are a great way to do just that. Plus, often you will be able to schedule a virtual visit sooner than a face-to-face visit.

Free e-visits for patients

St. Charles Family Care patients can now schedule e-visits with their provider through MyChart. E-visits allow patients to enter information about their symptoms. The provider then reviews that information and can reply via MyChart with advice, a referral or a prescription. E-visits are only for non-urgent medical conditions, as it may take up to two days to receive a response. If you need urgent medical care, please contact your clinic by phone or go to a nearby urgent care center. E-visits are free and available to established patients of St. Charles Family Care and Internal Medicine clinics. To participate in e-visits, patients must have a MyChart account.

Sign up for MyChart

Phone visits for new and current patients

Patients who want to speak with a doctor can choose to schedule a phone visit. Phone visits are exactly as they sound: The patient can speak with their doctor on the phone, ask questions and receive advice, all without making a trip to the clinic.

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Video visits for new and current patients

For a face-to-face experience, patients can now schedule a video visit with a physician. Video visits offer the same convenience as phone visits, but with a video connection for the most personal remote experience possible. Video visits require the patient to download the Zoom app on their personal device. 

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Clinics offering virtual visits

Family Care
Internal Medicine
Women's Care
Cardiology
Pulmonology
Acute Care Surgery
Surgical Specialists
Behavioral Health
Sleep
PEDAL
Rheumatology
Nutrition
Anticoagulation

MyChart makes it easy to view test results, message your provider, pay your bill and more. Sign up for MyChart today!

Request a Virtual Visit

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