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Temporary visitor restrictions due to COVID-19

To protect patients and caregivers and to preserve critical safety supplies, we are adopting significant changes in both visitor restrictions and care guidelines at all of our hospitals.

As an alternative to visiting a family member or friend at a St. Charles facility, we encourage you to telephone or video call them.

Unless an exception below is satisfied, visitation will not be permitted. For safety considerations, no visitors below age 12 will be allowed on premises. Further, no visitors will be allowed to visit patients in isolation for infection prevention. 

Exceptions:

  • Obstetric, Neonatal Intensive Care Unit (NICU) and pediatric patients may have one visitor accompany them.
  • Patients who are at end of life may have one visitor at a time.
  • Patients undergoing surgery or procedures may have one visitor who must leave the hospital as soon as patient recovery is complete.
  • Patients who have an appointment at a St. Charles clinic, laboratory, radiology, or who are seeking care in the Emergency Department, may have one person with them if required for physical or mental assistance.
  • Case-by-case exceptions will be considered by the unit’s nurse manager based upon unusual circumstances. 

Guests who meet one of these exceptions will be allowed inside the hospital, but are restricted to the patient’s room and direct travel to and from the patient’s room and hospital entrances/exits, unless clinically required diversions are necessary, such as to the pharmacy to pick up a prescription.