Network issues throughout St. Charles Health System

March 17, 2022

Network issues throughout St. Charles Health System

Starting at about 3 a.m. today, St. Charles experienced an unexpected disruption of service from its major internet provider. The outage is resulting in a loss of access to many critical systems on an intermittent basis. The outage is system-wide affecting all St. Charles facilities. 

Our Information Technology team is working to troubleshoot issues with our internet service provider. At this time there is no known cause of the outage. It is not believed to be malicious in nature. 

Thank you for your patience as we work to address the issue with our internet service provider.