St. Charles opening Urgent Care and drive-through COVID testing on Bend campus

To expand our ability to provide care to the growing number of COVID-19 and other patients in our community, St. Charles is opening:

  • An Urgent Care clinic in the Bend East Family Care building at 2600 NE Neff Road.
  • Drive-through COVID-19 testing in the back of the parking lot of the 2600 NE Neff Road building. To access drive-through testing, please follow directional signs.

Both services will start Monday, Aug. 16. Initial hours of operation for both will be 8 a.m. to 4 p.m. daily, to be expanded as need arises and resources allow.

St. Charles’ Emergency Departments are the best places for care for people experiencing an acute health emergency. It is critical that patients who do not need an emergency level of care avoid the Emergency Department at this time. Community providers are encouraged to send appropriate patients to primary or Urgent Care facilities first when at all possible.

In general, emergency care is needed for life-threatening medical conditions and serious injuries. Urgent care is for same-day evaluation and management of acute conditions and worsening chronic conditions that do not rise to the level of a life-threatening emergency. Primary care is for a broad spectrum of preventive, acute and chronic condition management and health checkups, as well as other non-emergent health issues. Anyone who is unsure about the need for urgent care versus primary care should contact their primary care provider. St. Charles clinics provide care to all patients regardless of their insurance status or ability to pay.

In addition to the clinic opening Monday at Bend East, St. Charles operates Urgent Care facilities in the following locations across Central Oregon:

Bend South
61250 SE Coombs Place

La Pine
51781 Huntington Road

384 SE Combs Flat Road

We appreciate the support from our community as we all work together to ensure care is available within the hospital for our most critically ill patients.

About St. Charles Health System

St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, Madras, Prineville, Redmond and Sisters. St. Charles is a private, not-for-profit Oregon corporation and is the largest employer in Central Oregon with more than 4,200 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.