In accordance with contact tracing guidelines from the Oregon Health Authority, door screeners are now collecting names and phone numbers of all visitors who enter any of St. Charles’ four hospitals.

The organization is committed to protecting the privacy of patients and visitors and will not use the information gathered at screenings unless it’s required for contact tracing.

Please note that this important new protocol could cause delays at visitor entrances.

The collection of contact info is a new addition to St. Charles’ visitor restriction policy as a result of COVID-19. Since March, door screeners have been following strict protocols to help keep St. Charles patients and caregivers safe and the health system functioning. These include:

  • Requiring individuals to adequately sanitize their hands.
  • Requiring all patients and visitors to wear a mask or face covering.

Read more about St. Charles' efforts to control access during the pandemic.